Knowledge base
Browse articles to find answers to common questions.
Why Xackup may create a new Saved Location unexpectedly, and how to fix it
Issues
Updated 8/25/2026
Read articleSaved Location that does not exist
Issues
Updated 6/30/2026
Read articleResolving "File is not a valid LiteDB database format" Error
Issues
Updated 6/30/2026
Read articleFixing Windows Performance Counter Errors
Issues
Updated 6/30/2026
Read articleWhy Xackup Can't See Mapped Drives
Issues
Updated 6/30/2026
Read articleDifferential Backup (TrueDiff) — Administrator Guide
General
Updated 6/30/2026
Read articleInsufficient Repository Space
Issues
Updated 6/30/2026
Read articleIssue trying to Activate version 1.x of Xackup
Licensing
Updated 6/30/2026
Read articleLicense Reset Self Service
Licensing
Updated 6/30/2026
Read articleHow to Apply a Serial Number in Xackup 2
Licensing
Updated 6/29/2026
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