Knowledge base

How Xackup compression options work

All products General Updated 10/13/2026

What the four compression options do and how to choose between them.

Why Xackup may create a new Saved Location unexpectedly, and how to fix it

Xackup Issues Updated 10/13/2026

Saved Location that does not exist

Xackup Issues Updated 10/13/2026

Resolving "File is not a valid LiteDB database format" Error

Xackup Issues Updated 10/13/2026

Fixing Windows Performance Counter Errors

Xackup Issues Updated 10/13/2026

Why Xackup Can't See Mapped Drives

Xackup Issues Updated 10/13/2026

Differential Backup (TrueDiff) — Administrator Guide

Xackup General Updated 10/13/2026

Insufficient Repository Space

Xackup Issues Updated 10/13/2026

Issue trying to Activate version 1.x of Xackup

Xackup Licensing Updated 10/13/2026

License Reset Self Service

All products Licensing Updated 6/30/2026

Can I be a Reseller?

All products General Updated 6/30/2026

How to Apply a Serial Number in Xackup 2

Xackup Licensing Updated 10/13/2026